12 steps hoteliers should take after a cyberattack
This whitepaper helps hoteliers take the right measures after a cyberattack, minimizing damage, keeping data secure, and maintaining guest trust.
We are here for you,
day and night
Hotels are in motion, day and night. It makes you feel good that your ICT partner is available for you. We are with you, 24/7, day in, day out, for real!
Focus on your guests,
not technology
Hotels often grapple with the complexity and costs of managing multiple vendors, networks, reporting systems, and potential points of failure.
This fragmented approach leads to inefficiency and distracts from the main focus: delivering excellent guest experiences.
Sbit offers a streamlined solution: one network and one provider. This approach reduces complexity, enhances efficiency, and allows you to concentrate on what truly matters – providing the best guest experience.
With Sbit, you can leave the technical management to us and focus entirely on your guests.
Our services
Our customers have put their trust in our advice, service and maintenance for over 20 years.
Up and running
in one hour
Fire, water damage, or viruses—yes, outages can happen. But don’t worry. We’ll have your network up and running within one hour.
Whether it’s a server crash, ransomware, or a crypto virus, we handle it. Our focus is on delivering as promised: full recovery within an hour, without data loss.
Our Backup & Disaster Recovery solution, powered by Datto SIRIS 4, ensures business continuity. As a Datto Blue Partner, the highest partner status, we’re proud to extend this expertise to you.
'Actively
monitoring'
We monitor, manage, and support all devices connected to your network—day and night. With Active Monitoring, we detect issues as they arise.
Our proactive approach ensures your data backups, system security, and updates are always in check. We constantly track the status of your ICT hardware, resolving most issues before they become problems. Monitoring is done across multiple levels to ensure nothing is missed.
If something isn’t working as expected, just give us a call. We’ll assist immediately, often resolving issues remotely without the need for on-site visits.
We manage
the ICT networks
From our Cloud Control Center, we monitor and manage the ICT networks of all our partners using smart remote audit tools. Every hotel, big or small, luxury or budget, receives equal attention—your guest is our guest.
We view our clients as partners, sharing the same goal: delivering excellent service. Most tasks are handled remotely by our expert team, ensuring smooth operations.
When on-site support is needed, whether for repairs or replacements, we’re ready. We can respond the same day or schedule visits as required.
12 steps to take
after a cyber attack
A cyber attack on a hotel organization is often the result of months of preparation by cyber criminals. The criminals make their demands known if they have managed to collect enough sensitive information.
What steps should you take as a hotelier if you are faced with a cyber attack?
Reference cases
Big or small, luxurious or budget, business or leisure, for every hotel we have the appropriate solution.
One of the Radisson hotels we manage was unfortunately struck by an unfaithful event. In our Network Operating Center we noticed failures.
