12 steps hoteliers should take after a cyberattack
This whitepaper helps hoteliers take the right measures after a cyberattack, minimizing damage, keeping data secure, and maintaining guest trust.
Outsmarting
vulnerabilities
Not disturbing your workflow. Keeping up your reliability. This is what we mean with ‘Security’. You want to know what is going on in your hotel. No one will be intruding or tampering your system. We make sure of that.
Focus on your guests,
not technology
Hotels often grapple with the complexity and costs of managing multiple vendors, networks, reporting systems, and potential points of failure.
This fragmented approach leads to inefficiency and distracts from the main focus: delivering excellent guest experiences.
Sbit offers a streamlined solution: one network and one provider. This approach reduces complexity, enhances efficiency, and allows you to concentrate on what truly matters – providing the best guest experience.
With Sbit, you can leave the technical management to us and focus entirely on your guests.
Our services
Our customers have put their trust in our advice, service and maintenance for over 20 years.
Up and running
in one hour
Fire, water damage, or viruses—yes, outages can happen. But don’t worry. We’ll have your network up and running within one hour.
Whether it’s a server crash, ransomware, or a crypto virus, we handle it. Our focus is on delivering as promised: full recovery within an hour, without data loss.
Our Backup & Disaster Recovery solution, powered by Datto SIRIS 4, ensures business continuity. As a Datto Blue Partner, the highest partner status, we’re proud to extend this expertise to you.
A reassuring
thought
How can a criminal move through your hotel? And how do you monitor it? We’re here to advise on the best systems and products tailored to your needs.
Not every camera or NVR fits the job, and regulations determine what’s allowed. How long can you store recordings? Who can access them? Our specialists provide answers to these and more. From angles and resolutions to frame rates, we design the perfect setup, making your choice easy.
With Sbit’s network support, you can access footage over WiFi or remotely—keeping an eye on your hotel anytime, anywhere.
Your employee
is the strongest link
Cyber threats are evolving, but we help you stay prepared—starting with staff awareness. We train your team to spot and handle potential threats.
Ransomware and crypto viruses are common in hotels, and untrained staff can lead to serious data breaches. It’s essential your team knows which websites, emails, and passwords pose risks.
We offer a free Network Detective Scan to identify any vulnerabilities. Once identified, we provide staff training through our online platform, ensuring they are ready to keep your network secure.
We care about
your total network
We protect your entire network with automated backups of all switches and firewalls.
Your firewall is the gateway to your cloud services. If it fails, access is lost. That’s why we offer a High Availability (HA) Cluster—a dual-firewall setup with failover functionality. If one firewall goes down, the other seamlessly takes over, keeping your network running.
For switches, we use spanning tree technology. If one path becomes unavailable, traffic automatically reroutes, minimizing downtime to a small part of the network. We’d love to demonstrate this in a live environment!
12 steps to take
after a cyber attack
A cyber attack on a hotel organization is often the result of months of preparation by cyber criminals. The criminals make their demands known if they have managed to collect enough sensitive information.
What steps should you take as a hotelier if you are faced with a cyber attack?
Reference cases
Big or small, luxurious or budget, business or leisure, for every hotel we have the appropriate solution.
One of the Radisson hotels we manage was unfortunately struck by an unfaithful event. In our Network Operating Center we noticed failures.
